What's new

worldserver crash upon toon load

vextor

MoP Premium
MoP Premium
Registered User
Member
Joined
Jun 25, 2022
Messages
10
Reaction score
2
Gender
Male
Location: Stranglethornvale -> IronForge
Faction: Alliance
Username: benzur
toonname: benzur
[Problem Description]
worldserver.exe crashes when this user attempts to select his character to play after login.

step 1
user logs into wow with userID benzur
step 2
user selects toon (also called) benzur
step 3
worldserver.exe crashes

more info:
Other toons on this account work fine.
Issue started after user was flying via griffon when he disconnected and went to bed.

I have the dumps and logs from a few crashes when he was the only one connected/ing
any ideas? or how can i troubleshoot something like this?

Exception code: C0000005 ACCESS_VIOLATION
Fault address: 00007FF71900EAA5 01:00000000001CDAA5 C:\wow\worldserver.exe
 

vextor

MoP Premium
MoP Premium
Registered User
Member
Joined
Jun 25, 2022
Messages
10
Reaction score
2
Gender
Male
Attached are the crash files and the speccy system info sheet, server log is too large to upload, even zipped lol (i enabled higher logging to troubleshoot).
 

Attachments

  • b68e46b75dc3+_worldserver.exe_[16-8_21-21-14].txt
    17.2 KB · Views: 12
  • Server_speccy.txt
    130.4 KB · Views: 12

brian8544

Gold Supporter
Gold Supporter
Senior User
Joined
May 19, 2014
Messages
359
Reaction score
41
Location
The Netherlands
Gender
Male
Attached are the crash files and the speccy system info sheet, server log is too large to upload, even zipped lol (i enabled higher logging to troubleshoot).
(( If you want to upload anything big in the future, you can use Zippyshare and put a direct link here on to the forums :D ))
 

alanoi201

Gold Supporter
Gold Supporter
MoP Premium
Member
Veteran User
Joined
Jan 24, 2017
Messages
33
Reaction score
6
Location: Stranglethornvale -> IronForge
Faction: Alliance
Username: benzur
toonname: benzur
[Problem Description]
worldserver.exe crashes when this user attempts to select his character to play after login.

step 1
user logs into wow with userID benzur
step 2
user selects toon (also called) benzur
step 3
worldserver.exe crashes

more info:
Other toons on this account work fine.
Issue started after user was flying via griffon when he disconnected and went to bed.

I have the dumps and logs from a few crashes when he was the only one connected/ing
any ideas? or how can i troubleshoot something like this?

Exception code: C0000005 ACCESS_VIOLATION
Fault address: 00007FF71900EAA5 01:00000000001CDAA5 C:\wow\worldserver.exe
Put the fly instant will solve, More need to solve the player, to avoid future crashes do this.
 

vextor

MoP Premium
MoP Premium
Registered User
Member
Joined
Jun 25, 2022
Messages
10
Reaction score
2
Gender
Male
Put the fly instant will solve, More need to solve the player, to avoid future crashes do this.
Not a bad idea, i assume that is in the conf file. I'll take a look.
 

vextor

MoP Premium
MoP Premium
Registered User
Member
Joined
Jun 25, 2022
Messages
10
Reaction score
2
Gender
Male
ok the instant travel should work around the bug going forward.
however the toon is still messed up.
I havent done anything with GM or admin tools but can i summon an offline toon?
 

muhi255

Registered User
Registered User
Joined
Aug 31, 2022
Messages
6
Reaction score
1
Gender
Male
.summon [$charactername]
Teleport the given character to you. Character can be offline.

You try this?
ok the instant travel should work around the bug going forward.
however the toon is still messed up.
I havent done anything with GM or admin tools but can i summon an offline toon?
 

vextor

MoP Premium
MoP Premium
Registered User
Member
Joined
Jun 25, 2022
Messages
10
Reaction score
2
Gender
Male
.summon [$charactername]
Teleport the given character to you. Character can be offline.

You try this?
I just tried it, I get "there is no such command"
I created a GM account (account set gmlevel USERNAME 3 -1)
then a toon with that account.

am i missing something?
 

brian8544

Gold Supporter
Gold Supporter
Senior User
Joined
May 19, 2014
Messages
359
Reaction score
41
Location
The Netherlands
Gender
Male
What happens if you type '.help'
I just tried it, I get "there is no such command"
I created a GM account (account set gmlevel USERNAME 3 -1)
then a toon with that account.

am i missing something?
What happens if you type:


Do you receive any commands?
 

vextor

MoP Premium
MoP Premium
Registered User
Member
Joined
Jun 25, 2022
Messages
10
Reaction score
2
Gender
Male
What happens if you type '.help'

What happens if you type:



Do you receive any commands?
yes;
server, bank, daily, mute, save, quest, bots, npcbot
 

vextor

MoP Premium
MoP Premium
Registered User
Member
Joined
Jun 25, 2022
Messages
10
Reaction score
2
Gender
Male
ahhh found it, looks like to make a gm account it has to be a higher level

account set gmlevel gmaccount 7 -1

summon worked, lets see if the server crashes :-D
 

brian8544

Gold Supporter
Gold Supporter
Senior User
Joined
May 19, 2014
Messages
359
Reaction score
41
Location
The Netherlands
Gender
Male
Indeed your permissions were not set-up right.

Glad you found out the problem. Hope all goes well now :D
 

vextor

MoP Premium
MoP Premium
Registered User
Member
Joined
Jun 25, 2022
Messages
10
Reaction score
2
Gender
Male
Indeed your permissions were not set-up right.

Glad you found out the problem. Hope all goes well now :D
Thanks for your help!
The server did not crash, and i see Version 3 is released, the change log shows taxi crash fixed!

-Vex
 
Top