worldserver crash upon toon load

vextor

MoP Premium
Verified Member
13
2022
5
Location: Stranglethornvale -> IronForge
Faction: Alliance
Username: benzur
toonname: benzur
[Problem Description]
worldserver.exe crashes when this user attempts to select his character to play after login.

step 1
user logs into wow with userID benzur
step 2
user selects toon (also called) benzur
step 3
worldserver.exe crashes

more info:
Other toons on this account work fine.
Issue started after user was flying via griffon when he disconnected and went to bed.

I have the dumps and logs from a few crashes when he was the only one connected/ing
any ideas? or how can i troubleshoot something like this?

Exception code: C0000005 ACCESS_VIOLATION
Fault address: 00007FF71900EAA5 01:00000000001CDAA5 C:\wow\worldserver.exe
 

vextor

MoP Premium
Verified Member
13
2022
5
Attached are the crash files and the speccy system info sheet, server log is too large to upload, even zipped lol (i enabled higher logging to troubleshoot).
 

Attachments

  • b68e46b75dc3+_worldserver.exe_[16-8_21-21-14].txt
    17.2 KB · Views: 73
  • Server_speccy.txt
    130.4 KB · Views: 73

brian8544

Gold Supporter
Senior User
347
2014
63
Location
The Netherlands
Attached are the crash files and the speccy system info sheet, server log is too large to upload, even zipped lol (i enabled higher logging to troubleshoot).
(( If you want to upload anything big in the future, you can use Zippyshare and put a direct link here on to the forums :D ))
 

alanoi201

Gold Supporter
Veteran Member
Verified Member
37
2017
7
Location: Stranglethornvale -> IronForge
Faction: Alliance
Username: benzur
toonname: benzur
[Problem Description]
worldserver.exe crashes when this user attempts to select his character to play after login.

step 1
user logs into wow with userID benzur
step 2
user selects toon (also called) benzur
step 3
worldserver.exe crashes

more info:
Other toons on this account work fine.
Issue started after user was flying via griffon when he disconnected and went to bed.

I have the dumps and logs from a few crashes when he was the only one connected/ing
any ideas? or how can i troubleshoot something like this?

Exception code: C0000005 ACCESS_VIOLATION
Fault address: 00007FF71900EAA5 01:00000000001CDAA5 C:\wow\worldserver.exe
Put the fly instant will solve, More need to solve the player, to avoid future crashes do this.
 

vextor

MoP Premium
Verified Member
13
2022
5
ok the instant travel should work around the bug going forward.
however the toon is still messed up.
I havent done anything with GM or admin tools but can i summon an offline toon?
 

muhi255

Trial Member
7
2022
1
.summon [$charactername]
Teleport the given character to you. Character can be offline.

You try this?
ok the instant travel should work around the bug going forward.
however the toon is still messed up.
I havent done anything with GM or admin tools but can i summon an offline toon?
 

vextor

MoP Premium
Verified Member
13
2022
5
.summon [$charactername]
Teleport the given character to you. Character can be offline.

You try this?
I just tried it, I get "there is no such command"
I created a GM account (account set gmlevel USERNAME 3 -1)
then a toon with that account.

am i missing something?
 

vextor

MoP Premium
Verified Member
13
2022
5
ahhh found it, looks like to make a gm account it has to be a higher level

account set gmlevel gmaccount 7 -1

summon worked, lets see if the server crashes :-D
 
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